Privacy Policy

Last updated: Feb, 6 2026

Welcome to ask.villas (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, and shared when you visit or use www.ask.villas (the “Website”).

By accessing or using our Website, you agree to this Privacy Policy.

1. Information We Collect
   a) Personal Information You Provide

When you contact us, submit an inquiry, request villa details, or communicate with our advisors, we may collect:

• Full name
• Email address
• Phone number
• Travel dates and destination preferences
• Special requests or messages
  
  b) Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and time spent
• Referring URLs

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide villa recommendations
• Connect you with villa owners, property managers, or hospitality partners
• Improve our Website, services, and customer experience
• Communicate with you regarding your requests
• Maintain security, prevent fraud, and ensure system integrity
• Comply with legal and regulatory obligations

We do not sell personal data.

3. Legal Basis for Processing (GDPR – EU/EEA Users)

If you are located in the European Union or European Economic Area, we process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Consent – when you submit an inquiry or contact form
• Contractual necessity – to provide requested services or information
• Legitimate interests – to improve our services, marketing, and Website performance
• Legal obligations – when required by law

4. Sharing of Information

We may share your information only when necessary:

• With villa owners, property managers, or trusted partners to fulfill your request
• With service providers (hosting, analytics, email systems)
• To comply with legal obligations or lawful requests
• To protect the rights, safety, and property of ask.villas

All third parties are required to process data securely and confidentially.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States.
 Where required by law, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

6. Cookies and Tracking Technologies

ask.villas uses cookies and similar technologies to:

• Ensure proper Website functionality
• Analyze traffic and usage trends
• Improve content and user experience

You can manage or disable cookies through your browser settings. Some features may not function correctly without cookies.

7. Data Retention

We retain personal data only for as long as necessary to:

• Respond to inquiries
• Provide requested services
• Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.
 However, no internet transmission is completely secure.

9. Your Rights Under GDPR (EU/EEA Users)

If you are located in the EU/EEA, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

a) Categories of Personal Information Collected

We may collect identifiers (name, email, IP address), internet activity, and inquiry-related information.

b) Your California Rights

You have the right to:

• Know what personal information we collect and why
• Request access to your personal information
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal data (we do not sell personal data)
• Not be discriminated against for exercising your rights
  
  c) How to Exercise Your Rights

You may submit a request by contacting us using the information below. We may verify your identity before processing your request.

11. Children’s Privacy

ask.villas does not knowingly collect personal information from children under the age of 16. If such information is discovered, it will be deleted promptly.

12. Third-Party Links

Our Website may contain links to third-party websites (villa owners, partners, hotels). We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Information

If you have any questions about this Privacy Policy or your data rights, please contact us:

ask.villas
 Website: https://www.ask.villas
 Email: [email protected]